Apple Support Community forums to permanently close on November 20
Apple has put its Support Community forums into read-only mode and says the platform will permanently close on November 20, 2026, while users can still browse existing discussions and search for answers.
Apple has placed the Apple Support Community forums into read-only mode and says the platform will permanently close on November 20, 2026. Users can still browse existing discussions, search for answers, and use 'Me too' and voting buttons, but they can no longer submit new questions or replies. The company says users can continue to find trusted guidance and support on the official Apple Support site.
What users saw
Users visiting the Apple Support Community were greeted with a message stating that the AppleCare Support Community will permanently close on November 20, 2026. Starting today, the site no longer accepts new posts and is available in a read-only state. The message thanks community members who contributed time and expertise to help others with their Apple products. Interestingly, Apple's message refers to the 'AppleCare Support Community,' rather than the 'Apple Support Community,' which is how the platform is officially branded. At the time of writing, the most recent post was published just 57 minutes earlier, suggesting Apple only recently disabled new submissions.
Access and sign-in
The portal still shows a 'Sign in' button, though it leads only to an AppleConnect login page labeled 'AC Communities Web - Internal,' suggesting that access is now restricted to Apple employees. The forums are already in read-only mode, with users able to browse existing discussions, search for answers, and interact with posts through the 'Me too' and voting buttons, but no longer submit new questions or replies.
Platform history
The Apple Support Community is the company's official discussion forums where users from around the world help each other troubleshoot issues and share tips. The platform has a history dating back to at least 1998, when it was known as Apple Tech Exchange. Since then, it was renamed Apple Discussions before relaunching as Apple Support Communities in April 2011, with a redesigned interface, personalized profiles, and a reputation system that rewarded users for helping others.
Apple response
9to5Mac has reached out to Apple for comment and clarification on the scope of the shutdown, and said it will update the story if it hears back.
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